While none of us relishes the thought of a home or office relocation, there are times when it is going to happen, and when it does, you will have to source a removal outfit. As with most industries, there is a wide range of companies that offer a relocation service, and being a very competitive business, prices will also vary. In order to make an informed decision, here are some important things to look for when sourcing a relocation company.
- Trade Associations – Any reliable and reputable removal company would belong to an accredited organisation. If you live in the UK, then they should be members of the British Association of Removers, as this is a solid indication of the standard to expect. There would be very strict guidelines, and best working practices would be evident, and with a long history in the business, you can be sure of the best of attention. You might be looking for commercial removals in London or Cambridge light removals, and the best company will be accredited.
- Wide Range of Services – While some removal contractors can guarantee a truck and a team of labourers, there is a lot more to relocation that that. The packing materials should be supplied by the contractor, and they would also undertake the packing, if required. You might require temporary storage space, and any established remover would have safe and secure storage facilities, for the exclusive use of their customers. They would ideally be experienced in both domestic and commercial relocation, and with considerable resources at their disposal, you can be sure that the operation will be a smooth transition to a new chapter in your life.
- The Right Attitude – The people you deal with are entering into a private area of your life by handling all of your possessions, therefore it is important that they are friendly and polite. Experienced removal teams fully understand why a client would be anxious at this time, and they know how to put you at ease. Nothing would be too much trouble for a company that is customer focused, and this is the mentality you should be looking for. It would have taken them many years to achieve a good reputation, and they aren’t about to lose that. You would notice this from the very outset, with a fast response from your initial online enquiry and friendly service.
- No Hidden Charges –The quoted price should be what you pay, and this should be clearly established before agreeing to anything. A reputable company would require a lot of detailed information in order to quote for any removal contract, and only then can they quote an accurate price. This is perhaps the most important thing to watch out for, as it is one way an unscrupulous outfit can operate, so always confirm that the quoted price is fixed.
Using the Internet can help you to get a list of potential candidates, and then with some careful research, your move will be taken care of by the professionals.